We build custom AI chatbots trained on your business data. Unlike generic platforms, our chatbots understand your products, pricing, policies, and tone of voice. Built on large language models with RAG pipelines, they handle complex customer conversations naturally — and integrate with your CRM. Edinburgh's financial sector, world-class universities, and booming tourism industry all need intelligent digital solutions to compete in 2025 and beyond.
📊 Edinburgh Tech Insight: Edinburgh is Scotland's tech capital with a digital sector employing 50,000+ people, a thriving fintech ecosystem, and one of the world's top AI research universities.
Every project is bespoke — built around your specific workflow, not retrofitted from a template.
Handle FAQs, returns, order tracking, and complaints — 24/7 without a support agent.
Qualify visitors, capture contact details, and route hot leads straight to your sales team.
Let customers book, reschedule, and cancel through a natural conversational interface.
Product recommendations, stock queries, and checkout guidance built into your store.
Give your team instant access to policy documents, SOPs, and internal data.
Deploy one bot across your website, WhatsApp, Slack, and Teams simultaneously.
No account managers. No juniors billed at senior rates. You work directly with the engineer building your product.
You'll always know exactly where we are and what's coming next — no black boxes, no surprises.
We map your customer journeys and define what the bot must handle — and when to escalate to a human.
Your documents, FAQs, and product data structured into a searchable vector knowledge base.
Full chatbot built with LLM integration, fallback handling, and tone-of-voice alignment.
Hundreds of test conversations across edge cases, ambiguous queries, and frustration scenarios.
Live deployment plus a handover session so your team knows how to manage and update it.
We work with the stack that matters in production — not just the buzzwords.
Edinburgh is part of Scotland, home to Codebase Edinburgh, Edinburgh Technopole, and the University of Edinburgh's world-renowned AI research cluster. Scotland's AI sector is valued at £685 million and Edinburgh accounts for 40% of all Scottish tech investment.
Key Industries We Serve in Edinburgh
Chatbot Development in Edinburgh — common questions answered.
Yes. We work with Edinburgh businesses fully remotely, delivering the same quality as any Edinburgh digital agency — typically faster and at a better price. Edinburgh clients include financial services firms, hospitality businesses, and professional services practices.
Absolutely. AI booking assistants, intelligent recommendation engines, and automated guest communication tools can transform Edinburgh's hospitality and tourism businesses. We've built tools that handle thousands of guest interactions per month.
We build with Next.js, React, TypeScript, and Supabase — the same stack that powers major UK consumer apps. Your Edinburgh business gets enterprise-grade technology, performance-optimised Core Web Vitals, and full code ownership.
Direct access to the senior developer. No account managers, no juniors, no surprise invoices.